SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vitadoshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of vitadoshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***M –
Nice product thx
I***a –
The length is good. I think it’s a good thing for my task.
F***w –
Supernice for $ 0.36, already was worth the money. Used it to clean my tube (of my vacuum cleaner)
J***a –
everything perfect! they came in 15 days. very satisfied
I***r –
Junk. They would have made this tourniquet even wider so as not to get anywhere! I shoved the drain into the hole, and barely pulled anything without catching. Money out.
O***a –
It’s okay.
D***a –
Tough enough, long. Corresponds to the description
S***s –
The product is good quality, but only the holes in the bath are too small and do not climb
Z***a –
Good
D***n –
It was more than 2 months. Put in the mailbox, the goods are quality, the hair gets out!
M***m –
Gadget Super, collects fine hair. Recommend
D***e –
According to the description. I cut a little in length but it works very well.
I***a –
Interest naca bet štele ļoti laba paldies noteikti iesaku
B***b –
Ordered 7.02, came 04.04, all whole, until used
A***a –
I do not fit the size
O***a –
It was much more than expected. Hard plastic. In the case have not yet tried .. Seller resect!)
I***s –
Very fast and compliant delivery.
O***k –
Everything ok
K***o –
Sprawdzilo out. Wyciaglo up too much hair and other farfocli with under bathtub.
G***k –
I ordered february 16, it came on april 8. Plastic tight. I did not try the case. For the fact that the whole came and in general i put 5 *. After operation, i will add a review. Thank you very much to the store. I recommend.
Customer –
Figovinka came, i will try to use. The color is green. then i will refuse how effective.
Customer –
Like in the picture. All perfect.
J***a –
Shipping long but the goods came
I***l –
Good thing. Works. Very quickly came.
R***a –
Good thing
T***A –
as described, it works well.
A***a –
All ok. Photo attached. As in the case i will write later.
D***a –
The thing is good, work was done perfectly. It is a pity that disposable (after the first application, the teeth all bent, broke. Not everywhere.
M***m –
Exact product description. Unfortunately it came strongly deformed (bent).
S***r –
Very good. Thank You.
A***a –
The order went three months. I thought i would not come.
M***a –
Order 20.02, receipt 12.04, i think that delivered quickly, because many parcels ordered earlier this has not yet arrived. The thing is useful, flexible plastic, does not smell, tried it at the cottage, cleaned the passage in the sink, dirt was. I will clean the bath, maybe i will find her use. Track tracking store provided left, but the order still came to me, threw in the mailbox. Thank you.
E***o –
Quality is good, solid wand. It’s a pity for our sink not suitable small holes in the drain, back the stick broke all the branches. Threw
S***v –
Thank you very much to the store. All very quickly and quickly! Good luck in business!
A***. –
Ordered 28.01 received 15.04. Whole. In the work did not check yet.